Cancellation Policy
Please understand that when you forget, cancel or change your appointment without giving notice, we miss the opportunity to fill that appointment time.
There is a Loss of Earnings for your Service Provider and Clients on our waiting list miss the opportunity to receive services.
The cancellation policy allows us the time to inform our standby guests of any availability as well as keeping our schedule filled, thus better serving everyone.
We understand unforeseen circumstances may arise and management will use discretion when necessary.
24-hour cancellation policy is required for any service or multiple services that require up to 3 hours total time.
48-hour cancellation policy is required for Extended Appointment times for any service or multiple services scheduled that require 3 or more hours total time and will require a credit card to hold the appointment.
4-hour cancellation policy is required for appointments made within the 24-hour period.
A 50% cancellation fee for service(s) booked will be charged for any cancellation outside of our Cancellation Policy Requirements or if late to appointment and a reschedule is necessary.
No Shows will be charged at FULL VALUE of scheduled services.
Are you sure you want to cancel this appointment?